Refund Policy

Last Updated: December 2025

We want you to be completely satisfied with your purchase.

If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery.

to return an item for a refund or exchange.

Eligible Items:

must be unworn, unwashed, and in original condition

with all tags attached

Items must be in original packaging

Items must not show any signs of wear or alteration

Non-Returnable Items:

Sale or clearance items marked as final sale

Underwear, socks, or intimate apparel

(for hygiene reasons)

Custom or personalized items

Gift cards

How to Return

Contact us at [your-email@brand.com]

with your order number and reason for return

We'll send you a return authorization and instructions

Pack items securely in original packaging

Ship items back within 7 days of receiving authorization

Refunds

Once we receive and inspect your return.

we'll notify you via email. If approved,

your refund will be processed to your original payment method within

7-10 business days.

Please note:

Original shipping costs are non-refundable

Return shipping costs are the customer's responsibility

unless the item is defective or we made an error

Exchanges

We're happy to exchange items for a different size or color.

Email us at [your-email@brand.com] to arrange an exchange.

Exchanges are subject to availability.

Damaged or Defective Items

If you receive a damaged or defective item,

contact us immediately at [your-email@brand.com] with photos.

We'll arrange a free return and send a replacement or provide a full refund, including shipping costs.